Manhattan Home Design, a furniture business specializing in mid-century modern and modern pieces, placements itself as a copyright of " inexpensive deluxe." The company offers a curated collection of furnishings, consisting of iconic recreations and initial designs, aiming to bring high-grade, trendy pieces to a vast target market.
Brand Philosophy and Products
The brand's core philosophy, as highlighted by chief executive officer Becca Polak, is to give practical and fashionable furniture that shapes the way individuals live. Polak, a former business attorney who obtained Manhattan Home Design in May 2024, brings a focus on customer-centric solution and quality. The company's magazine includes prominent items like the Mario Bellini Sofa and the Ducaroy Sofa, commonly made with premium materials such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A extensive check out Manhattan Home Design Reviews from both the business's site and independent evaluation platforms discloses a blended picture. The Sitejabber internet site supplies a particularly telling viewpoint, with an general rating of 2.6 out of 5 stars, recommending a pattern of client dissatisfaction.
Favorable Feedback:
Numerous consumers commend the visual and top quality of the furnishings, keeping in mind that items usually go beyond assumptions in regards to material and workmanship.
Some testimonials from the company's web site emphasize products as "statement-making" and "exactly what I needed to draw the room together."
Older testimonials from third-party websites likewise point out positive experiences with item high quality and timely distribution.
Negative Responses:
More current evaluations on independent sites like Sitejabber and Houzz repaint a much less desirable image, with constant problems concerning solution, worth, and deceptive marketing.
Typical problems highlighted on Sitejabber and various other platforms include:
Poor client service: Clients report a lack of interaction and problem fixing issues.
Deceitful practices: There are mentions of products being listed as "in stock" when they are not, along with a "bait and switch" technique with furnishings top quality and sales.
Delivering and shipment problems: Long hold-ups, unsatisfied orders, and damaged items upon arrival are often mentioned.
Problem with returns and refunds: Customers have actually reported substantial challenges in getting reimbursements or replacements for harmed or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and proprietor of Manhattan Home Design. Her history remains in the corporate and lawful globe, and she obtained the firm with the objective of enhancing the online furniture buying experience. She is additionally a contributor to the firm's blog, where she blogs about interior decoration patterns and ideas. Her leadership is concentrated on curating timeless, top quality pieces and transforming Manhattan Home Design Becca Polak the business's credibility through a more customer-centric method.